Lead Generation
Well-qualified, high-quality leads, with clearly stated Need, Authority, Budget and Timescales. EuroCall Telemarketing is the fast-track way to improve your sales revenues.
Next-Level Demand generation for all sales forces: direct or indirect. We provide you with qualified sales opportunities. Our skilled, experienced agents qualify and nurture real business opportunities to maximise the productivity of your sales force, and deliver a real return on your investment.
Leave it to the experts: every lead that we generate is in accordance with our own high standards: as well as using standard NABT qualification criteria, we use our expert approach developed over years of experience. Alternatively we can agree lead definitions specifically set by you to meet your specific needs.
EuroCall leads are spot-checked by our quality control team and any re-work required is done before the leads are passed on to your sales team, thus guaranteeing better-quality sales opportunities and higher satisfaction levels for your sales teams.
Summary and full lead reporting available. Follow up on leads to find out what the sales person did with the leads, see Closed Loop Analysis for more details.
Virtual Sales
Although we still leave the final close to your field sales force, this is one level above Lead Generation. We fully qualify the deal and do the initial sales pitch - you just negotiate the terms and take the order!
Because of our specialisation, some of our staff are capable of conducting sales over the phone, using sales-aids such as web-based presentations, whiteboarding and video conferencing.
We can further eliminate tire-kickers and enhance your sales productivity by nurturing the lead and doing the first sales visit over the web.
Telesales
Outsource your inside sales, or direct sales support to EuroCall.
If you want us to carry the quota, and close the sale - we can! Often this means integration with your internal systems (or you using ours), so it's the back-office issues we have to talk through in more detail - but if you want skilled, seasoned sales professionals, outsourced and managed by us - we can do it.
Closed-Loop Lead Tracking and Analysis
Don't just blame poor conversion rates on poor quality leads - that's an expensive excuse.
If you suffer from a disconnect between marketing and sales, with the result that you cannot accurately track how your programme has been running, we can bridge the gap for you.
Use our cost-effective closed-loop methodology to track what happened to the leads that you spent all your marketing dollars on. What gets measured gets managed, and failing to follow-through is a false economy.
We can provide a lead tracking and online CRM system if you need one, but it's the people power we provide that will make all the difference. When your sales managers and channel managers don't have time to chase the hundreds or thousands of leads you generated, and your sales figures aren't going up the way you expected them to, call EuroCall.
Our ongoing nurturing process will periodically revisit your leads so that they are never lost or wasted. This can provide a valuable insight into how well your sales force is following-through on your valuable leads.
By ensuring regular contact with those that are following up our leads/appointments or the prospects themselves, we can manage your pipeline through regular and consistent contact with your sales force or reseller channel.
Pipeline Analysis
Where does it work? Where doesn't it? We'll analyse the ratios and identify best-practice.
Using the information gleaned from our closed-loop tracking process, we can identify areas for improvement, and tell you how to improve them, give you a valuable extra take-away from your marketing activities.
Appointment Generation
Implement an effective but unobtrusive appointment setting program which increases sales productivity by putting sales visits directly into the diaries of your sales force.
When leads just aren't being followed through, or your sales people say the leads are no good because they cannot get an appointment, let EuroCall do it for you. We specialise in getting hold of people on the phone when your sales force doesn't have the time or inclination - they are better once they're actually in front of a prospect.
We can manage the logistics of diaries and timeslots to implement an effective appointment setting regime. Then there's no excuse for not following up the leads, and you get a bigger return on investment.
Enterprise Mapping
When you need help giving your enterprise accounts the coverage they need to protect them from your competitors, and maximise your revenues - who can you trust?
Are your enterprise sales force overstretched? But you'd never let a telemarketing agency near your major accounts? Our telemarketing professionals will do a job that will present your company in the right way make you proud.
Learning about your clients and named accounts and researching where all the decision makers sit can be invaluable in a high-value sales cycle, and even when you have dedicated enterprise account managers, you still can't cover all the bases.
We understand the competitive advantage in knowing about your prospect's issues and needs before you start sell to them. We help you to map companies, identify key decision makers, understand buying power, identify incumbent suppliers and other potential competitors and ascertain budget cycles.
We can provide you with a holistic view of your clients or prospective clients company and contact structure, with particular focus on individual decision making units in order to aid the identification and progression of sales leads.